XoBeauty Heatless Hair Curl+ Pink

Includes:
1x Heatless Curl Tool (Satin)
1x Hair Claw Clip
2x Satin Scrunchies
2x Hair Clips

This tool will allow you to get beautifully shaped curls without causing your hair any heat damage.
The Heatless Curl Tool and Scrunchies are made from super soft, cruelty-free satin.

Use: 1. Divide your hair in to two even sections down the back of your head
2. Place Heatless Curl Tool horizontally across the top of your head and let the ends hang down towards your shoulders.
3. Take a section of hair and wrap around the body of the Heatless Curl Tool
4. Secure the ends of the hair to the Heatless Curl Tool with provided Scrunchies.
5. Repeat steps 3-4 on the other side of your hair.
6. Secure the Heatless Curl Tool to the top of your head with the provided clips.
7. Leave in overnight or for 6-8 hours.
8. Untie the scrunchies and remove the Heatless Curl Tool.
9. Gently brush out your curls if you wish or leave as is.

Best for: This product works best on medium to longer hair lengths.

Speedy delivery, NZ-wide

We pack orders at our Christchurch warehouse and get them on their way fast:

- Order before 8am on a weekday and we aim to have it out the door the same day.
- All other orders ship within 1–2 business days.
- Parcels go on an NZ Post Overnight, signature required service. Overnight is the service target, so most parcels land with you the very next business day – but exact delivery times are subject to your local courier service.

We're packing Monday to Friday, excluding public holidays.

A few things worth knowing:

- Peak periods: during peak season and big sales, dispatch may be delayed by a day or two and delivery can take up to 3 business days. We're working hard to keep things moving!
- Aerosols (e.g. hairspray) are classed as dangerous goods, so they can take a little longer to reach you.
- Oversized items (like salon chairs) travel with Post Haste (Zend), with a target delivery of 1–2 working days. You'll see a note in the product description, and an oversized delivery fee applies.
- Other locations: if something's out of stock in Christchurch, we'll send it from Wellington, Auckland or Hamilton, so you're not left waiting.

Delivery fees

- Orders over $100 – FREE!
- Orders under $100 – $7.95
- Oversized items – $30.00 per item, added at checkout

We ship within New Zealand only.

Tracking & Authority to Leave

You'll get your tracking number the moment your order is dispatched, so you can watch it all the way to your door.

All deliveries need a signature. Not going to be home? Easy, choose one of these:

- Set up Ongoing Leave Authority with NZ Post and your parcels will be left in your chosen safe spot every time.
- Click your tracking link and select Leave My Parcel.
- Pop "Authority to Leave" in your order notes, and we'll pass it on to the courier.

Just so you know: once a parcel is left as instructed, it's at your own risk. Hair & Beauty Online and NZPost aren't responsible for loss or damage after that. The courier may also decide not to leave a parcel for any reason.

Click & Collect

We don't offer Click & Collect, but with overnight delivery your goodies won't be far away!

Need to cancel?

No problem, just get in touch as soon as you can. We move fast, so we can only cancel orders that haven't been dispatched yet. If you've already paid, we'll refund you to your original payment method.

Exchanges

We're happy to swap an item that is:

- unopened, unused and in its original packaging,
- back with us within 14 days of purchase, and
- approved by our customer service team before you send it.

Return postage is at your cost.

Sorry, we can't exchange: electrical items, hair accessories, hair colouring products, personal-use beauty tools (like eyelash curlers, makeup brushes and brow/lash tints), salon furniture, or skincare.

Change of mind

Unfortunately, we can't accept returns for a change of mind once it has been opened, or if a product doesn't give the results you were hoping for. Thanks for your understanding.

Not sure what's right for your hair? We recommend chatting to our customer service team before you order – we're always happy to help you find your perfect match!

Wrong, damaged or faulty items

Oh no! We're sorry. Email orders@hairbeautyonline.co.nz straight away with:

- your order number
- a photo of what arrived (plus a quick description of the damage or fault, and a video if it helps)

We'll jump on it right away and sort out a replacement or another fix. Please don't use, open or throw away the product until we've been in touch. Damaged or faulty items sometimes need a quick check with our supplier or courier first.

Lost or stolen parcels

Every order is sent signature required. Once it's been delivered to the correct address, we can't take responsibility if it goes missing.

DIY colour, bleach & home hairdressing

We love a DIY moment, but these products are used at your own discretion and risk. Always follow the manufacturer's instructions. We can't take responsibility for results on your hair (or anyone else's), and we can't return or exchange these products unless they're faulty.