FAQs

Forgotten your password?

Don’t worry, you can reset your password here.

What are my payment options?

We offer Visa, Mastercard, Afterpay, Laybuy & Zip.

Do you price match?

Yes, in some instances we are able to price match. Please email [email protected] a screenshot or a photo of the price you want us to match with the company name and product name clearly displayed. We will get back to you as soon as possible.

Can I change the details on my account?

Yes you can change the details on your account by logging on, clicking “My Account”, Selecting “Address” and updating the details. Make sure you save changes. Any issues, please contact us at [email protected]

The item I want is out of stock, what should I do?

Please join the waitlist to be notified when the item is back in stock. Otherwise, please contact us at [email protected]

Issues ordering multiple of the same item.

Our website will not allow you to purchase multiples of the same item if we do not have the stock on hand.
If you require multiple items please contact us and we can make special arrangements to get the desired quantity in from our supplier.

I am having trouble using a discount code

Please check the expiry date, minimum spend requirements and any other T&C’s associated with the discount code (i.e. some codes cannot be used in conjunction with other codes). If you are still having trouble, please contact us [email protected]