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Terms & Conditions

By using this site and submitting to an order, you are agreeing to the Terms and Conditions listed below.

Hair & Beauty Online reserves the right to amend this site and the Terms and Conditions at any time.

By registering and placing an order with Hair & Beauty Online, you give us permission to add your contact details to our database so we can send through correspondence that relates to ordering, invoicing, shipping and item reviews and ratings.

By accepting these terms and conditions you give permission for Hair & Beauty Online to opt you into the mailing list. You may unsubscribe at any time. Emails you may receive from Hair & Beauty Online include but are not limited to special offers, updates, invitations to review, tutorials, order confirmation and tracking information.

You can change your mind at any time and choose to restrict the collection or use of your personal information. Simply contact us or unsubscribe from any marketing you receive from Hair & Beauty Online.


Pricing & Orders

All pricing is in New Zealand Dollars (NZ$) and is GST inclusive. Hair & Beauty Online prices are subject to change without notice.

Trade discount structures and Retail loyalty schemes are subject to change.

Receipt of order confirmation does not signify our acceptance of your order, and it does not constitute confirmation of our offer to sell.

Hair & Beauty Online reserves the right to accept or decline an order, for any reason, even if Order Confirmation has been sent.

Hair & Beauty Online has the right to supply less than the ordered quantity, You will be notified and payment will be adjusted accordingly to the amended total.


Reviews & Feedback

Any information that you provide in any content submitted when using our website interactive services like blogs, ratings/reviews and your item recommendations may be displayed on Hair & Beauty Online, so please consider this before submitting any such content.

Hair & Beauty Online ensures the authenticity of product reviews using a third-party Customer Reviews Plugin. An invitation to review is sent to the customer post-purchase by Customer Reviews on behalf of Hair & Beauty Online. The customer can choose to unsubscribe from this email at any time.


Typographical/Image Errors

Hair & Beauty Online reserves the right to refuse or cancel any orders where an item is listed at an incorrect price and/or with incorrect information and/or an incorrect item image due to error. This can occur even when an order has been confirmed and payment made. In the event that payment has already been made, Hair & Beauty Online will immediately credit the amounts charged.



All items are to be used in accordance with the item manufacturer’s guidelines.

No responsibility will be accepted for misuse or incorrect selection.

Any home hairdressing, bleaching or colouring products are purchased at your own discretion and risk.

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