Our Hair & Beauty Rewards programme is FREE to join and will reward you for shopping with us!
Want to start earning rewards as you shop? Click here to sign up.

Frequently Asked Questions:

How can I Earn Hair & Beauty Dollars?

• Sign Up = 5 Hair & Beauty Dollars
• $10 = 1 Hair & Beauty Dollar
  (Just make sure you are logged into your account when you place your order. Your H&B Dollars will be applied automatically to each product you purchase!)
• Collect Hair & Beauty Dollars for bonus rewards!
  • Bonus +5 when you collect 30 Hair & Beauty Dollars (we’ll top you up to 35)
  • Bonus +10 when you collect 50 Hair & Beauty Dollars (we’ll top you up to 60)
  • Bonus +15 when you collect 75 Hair & Beauty Dollars (we’ll top you up to 90)
• Review a Product = 1 Hair & Beauty Dollar
• Birthday Reward = 5 Hair & Beauty Dollars

How can I redeem Hair & Beauty Dollars?
You can choose to apply your Hair & Beauty Dollars at the Cart or Checkout page. Simply enter the number of Hair & Beauty Dollars you want to apply and click Apply!

How can I check my rewards balance?
Simply log into your account. Navigate to “My Account” then select “My Rewards”. You will also receive an email notification each time you earn rewards. This email will tell you how many Hair & Beauty Dollars you earned from your recent purchase and your new balance.

I forgot to log in before I completed my order. Can I add these Hair & Beauty Dollars to my account?
Not to worry! Send us an email [email protected] and we can manually add the corresponding Hair & Beauty Dollars to your account.

Do Hair & Beauty Dollars expire?
Yes, they expire after 12 months. We will send you an email notification 30 days before they are due to expire.

How do I earn Hair & Beauty Dollars on product reviews?
The review must be approved before the Hair & Beauty Dollar is awarded. To be approved, the review must be genuine and provide helpful information to other users. The review must not contain any inappropriate language.

Can I earn and redeem Hair & Beauty Dollars on sale items?
Yes, you can!

Can I use a discount code and redeem Hair & Beauty Dollars together?
In some cases you can, but usually coupon codes cannot be used in conjunction with other coupons or rewards. If you are unsure, send us an email [email protected]

If I apply a discount code to my order, do I still earn Hair & Beauty Dollars?
Yes, you earn Hair & Beauty Dollars for the total amount minus the coupon value.

Click here to view full Terms & Conditions.