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Frequently Asked Questions

  • Just make sure you are logged into your account when you place your order. You will automatically earn points on every purchase you make. $1 spent = 1 point (each point is redeemable for a $0.10 discount. E.g. 500 points = $50 discount).
  • Sign Up = 100 points
  • Review a product = 10 points

You can choose to apply your points at the Cart or Checkout page. Simply enter the amount you want to apply and click Apply!

Simply log into your account. Navigate to “My Account” then select “My Rewards”. You will also receive an email notification each time you earn rewards. This email will tell you how many points you earned from your recent purchase and your new balance.

Not to worry! Send us an email [email protected] and we can manually add the corresponding points to your account.

Yes, they expire after 12 months. We will send you an email notification 30 days before they are due to expire.

The review must be approved by our team before the points are awarded. To be approved, the review must be genuine and must not contain any inappropriate language.

Yes, you can!

In some cases you can, but usually coupon codes cannot be used in conjunction with other coupons or rewards. If you are unsure, send us an email [email protected]

Yes, you earn points for the total amount minus the coupon value.

No, the Rewards Club is not available to Professional Accounts.

Join Waitlist We will inform you when the product arrives in stock. Please leave your valid email address below.