How can I earn points?
How can I redeem points?
You can choose to apply your points at the Cart or Checkout page. Simply enter the amount you want to apply and click Apply!
How can I check my rewards balance?
Simply log into your account. Navigate to “My Account” then select “My Rewards”. You will also receive an email notification each time you earn rewards. This email will tell you how many points you earned from your recent purchase and your new balance.
I forgot to log in before I completed my order. Can I add these points to my account?
Not to worry! Send us an email [email protected] and we can manually add the corresponding points to your account.
Do my points expire?
Yes, they expire after 12 months. We will send you an email notification 30 days before they are due to expire.
How do I earn points on product reviews?
The review must be approved by our team before the points are awarded. To be approved, the review must be genuine and must not contain any inappropriate language.
Can I earn and redeem points on sale items?
Yes, you can!
Can I use a discount code and redeem points together?
In some cases you can, but usually coupon codes cannot be used in conjunction with other coupons or rewards. If you are unsure, send us an email [email protected]
If I apply a discount code to my order, do I still earn points?
Yes, you earn points for the total amount minus the coupon value.
Can I earn points if I have a Professional Account?
No, the Rewards Club is not available to Professional Accounts.